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Returns & Exchange


Returns & Exchange

Under the distance selling act you have the right to return the product 14 days after delivery of the product. During this period the product may be send back without statement of any reason, but with a flawless condition of the product. The sender has to carry the costs and risks of shipping the product back to us. You need to wrap the product shockproof and provide needed postage (if not stamped sufficiently, we are not able to accept the parcel).

How to return

Fill in the form below. Explain clearly why you want to return the product. Return period is within 14 days. Returning is at your own expense.  

You can return your package to:


Att. to Return dept.

Brouwerijstraat 3

6321 AG Wijlre

The Netherlands


For a quick and proper processing of your return, the following is important:

1. Always fill in the form below, including the details of the reason why you would like to return your product(s). Without the return form, the request is not able to be processed.  

2. Pack your ordered items good and solid at all times to prevent damage during transport. You are solely responsible for the products until we receive the shipment.

If you have any questions please contact our customer service. This can be done either by calling us: +31 (0)85 4010 900 or by using the Email:

Returned items that do not meet the conditions

VODAMED accepts the returns, but we reserve the right to hold the costs or to decline the product in our returning process. We give such notice as soon as possible.

If we reject the items, we can send it back after the new shipping costs are paid.

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